Refund policy

At Second Chance Snacks, every treat is baked with love and care for your pups. Because our products are perishable food items, we do not accept returns or issue refunds once an order has shipped. This policy helps us ensure the safety and quality of every treat we make.

If there’s an issue with your order — such as damage during shipping or a mistake in what you received — please contact us within 7 days of delivery at secondchancesnacks@outlook.com, and we’ll do our best to make it right.

Your satisfaction (and your pup’s tail wags!) mean the world to us.